Dell Foglight™ Web Monitor 5.8.5.2.1

Hotfix Release Notes

July 25, 2016

 


This hotfix includes the changes listed in the following sections. Dell may generate additional hotfixes for future releases of the product.

 

Topics:

 


About this hotfix

This hotfix addresses the issues listed in Resolved issues. The minimum version required for installing this hotfix is 5.8.5.2.

 

This hotfix may receive additional testing. If you are not severely affected by the issues that this hotfix addresses, it is recommended that you install the next full release of Foglight Web Monitor that includes this hotfix.

For complete product information, refer to the Foglight Web Monitor 5.8.5.2 product documentation.

 


Resolved issues

The following is a list of issues resolved in this hotfix.

Defect ID

Resolved Issue

IC-3430

Fixed issue where Foglight WebMonitor could not import certificates for the latest agent-common.jar.

IC-3316

Added capability to differentiate a non-connect error from a content error.

IC-3315

Added capability to check if specific content does not exist in the WebMonitor Agent response content.

IC-3014

Fixed issue where users were not able to use (Japanese and Chinese character) as expected content in Web Monitor URL monitoring if the website specified uncommon charset encoding.

 


Compatibility of this hotfix

The following is a list of product versions and platforms compatible with this hotfix.

Product Name

Product Version

Platform

Foglight Management Server

5.6.5 and later

All Platforms supported by this version of the Foglight Management Server.

Foglight Agent Manager

5.7.0 and later

All Platforms supported by this version of the Foglight Agent Manager

 

 


System requirements

Before installing Foglight Web Monitor, ensure your system meets the following minimum hardware and software requirements.

Platform
Memory
Hard Disk Space
The platform, memory, and hard disk space requirements for the monitored servers must match the Agent Manager requirements. For complete information, see the System Requirements and Platform Support Guide.
Operating System Foglight Web Monitor can be installed on any supported Foglight Management Server configuration.

 


Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. Foglight Web Monitor is covered by the base Foglight license.

To activate a trial or a purchased commercial license:
  1. On the navigation panel, under Dashboards, click Administration > Setup & Support > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.

 


Installing this hotfix

To install this hotfix:

  1. Deactivate any existing WebMonitorAgent instances.
  2. Navigate to the Administration > Cartridges > Cartridge Inventory dashboard and install the following file: WebMonitor-5_8_5_2_1.car.
  3. Navigate to the Administration > Agents > Agent Status dashboard and click Deploy Agent Package in the lower-left corner.
  4. In the Deploy Agent Package dialog box, specify the monitored host to which you want to deploy the agent package.
    Note: In order to select the host, the Agent Manager must be active and running on the host.
  5. Ensure that the WebMonitorAgent agent package appears in the Package field.
  6. Click Deploy.
    The Deploy Agent Package dialog box refreshes, showing the status of the deployment operation. A green check mark appears in the status column to indicate a successful deployment.
  7. Click OK to close the dialog box.

Note: This hotfix can be installed independently, without pre-installing the Foglight Web Monitor 5.8.5.2 cartridge.

 


Verifying successful completion

To determine if this hotfix is installed:

  1. On the Cartridge Inventory dashboard, verify that the version number of the following cartridges is set to:
  2. On the Agent Status dashboard, verify that the version number of all upgraded WebMonitorAgent instances is 5.8.5.2.1.

 

 

The following is a list of files updated in this hotfix.

File Name

File Version After Update

WebMonitor-5_8_5_2_1.car

5.8.5.2.1

 

If you encounter issues with the installation, see the full installation instructions for the product.

 


Removing this hotfix

Once installed this hotfix cannot be removed.

 


About Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit www.software.dell.com.

Contacting Dell

For sales or other inquiries, visit http://software.dell.com/company/contact-us.aspx or call 1-949-754-8000.

Technical support resources

Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to http://support.software.dell.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

The site enables you to:

 


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