Dell Foglight™ for Infrastructure

Developed for Foglight Management Server 5.7.0

Release Notes

February 2016


Welcome to Foglight for Infrastructure

New in this Release

Foglight Log Monitor

Resolved Issues and Enhancements

Known Issues

Third Party Known Issues

Upgrade and Compatibility

End of Support Announcement for the Cartridge for Operating Systems (Revised - April 2015)

System Requirements


Product Licensing

Getting Started with Foglight for Infrastructure

About Dell


Welcome to Foglight for Infrastructure

Foglight™ for Infrastructure provides the ability to monitor an infrastructure environment and to analyze performance issues affecting various host systems. It provides system agents for local and remote monitoring of Windows® and UNIX® (including Linux®) hosts. The cartridge can be used - by itself - to monitor physical hosts, or - in combination with other agents - to monitor virtual hosts. The cartridge provides a service-based dashboard for easy monitoring and for quick access to relevant frequently-asked questions.  

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the release of Foglight for Infrastructure. Review all sections before starting the installation.

For complete product information, see the Foglight for Infrastructure User and Reference Guide.


New in this Release

This release contains the following Foglight for Infrastructure new features and improvements:


The features of the Foglight Log Monitor Infrastructure utility have not changed since the recent release of Foglight for Infrastructure 5.8.5.


Foglight Log Monitor

Foglight Log Monitor is an Infrastructure utility shipped with Foglight for Infrastructure which monitors log files and identifies activities that can potentially lead to performance issues.

Note: For more information about Foglight Log Monitor, see the Foglight for Infrastructure User and Reference Guide.


Resolved Issues and Enhancements

Foglight for Infrastructure

The following is a list of issues addressed and enhancements implemented in this release.  

Defect ID

Resolved Issue


Process instance number popup table does not show any data.


Value for "HostProcessInstance.percentProcessorTime" metric is not being normalized over logical CPUs.


The "spaceUsed/Available" and "capacityUsed/Available" metrics could be wrong when the ZFS™ file system is using legacy mount point.


The Infrastructure Environment dashboard is slow on the Federation Master Server.


Collecting disk metrics can take a long time. The UnixAgent should check for pending state changes while collecting disk information, so that it can be more responsive.


While excluding drives, use hostname from agent properties for comparison.


The DellUnixAgent does not set ICAgent's "monitoredHost" property.


The SNMP Hosts discovery button is not hidden if the server is a federation server.


Page In/Out Rate rules file Critical/Warning alarm on 0.00.


Page In/Out Rate rules: Prevent the rule from firing Fatal on 0.00.


Page Out Rate rule: Uncheck the condition in the Behaviour tab.


Issues also Resolved in the Hotfix

The following is a list of issues resolved in hotfixes issued for the previous release. These issues are also fixed in this release.

Defect ID

Resolved Issue


Attempt to collect disk space metrics for file systems that belong to a pool using zfs list command first


After restarting the Foglight Management Server, the Process Count rule does not trigger when 0 instances of a process are present.

Foglight Log Monitor

This release includes no Foglight Log Monitor fixes and enhancements.


Known Issues

Foglight for Infrastructure

The following is a list of issues known to exist at the time of this release.

Defect ID

Known Issue


WindowsAgent and WindowsEventLogMonitor log monitoring should handle duplicate log filters better.


DellUnixAgent logs 'No begin line' when configured to monitor Solaris® on Foglight Agent Manager 5.8.1.
Workaround: Upgrade Foglight Agent Manager to version 5.8.5.


WindowsAgent unable to obtain common topology information because the namespace returned by the connection used is incorrect.


Add Full process detail on AIX®.


Add a Radio button in ASP to allow 'Monitored Services' to be collected by Name.


Create the equivalent to legacy OS cartridge "Process zombie rule".


On the Infrastructure Environment dashboard, Uptime always displays "Not Available" for Solaris® zones.


Capability to identify a process using a substring from the command line for ProcessAvailability alarm.


Host name validation should also be attempted from the Agent Manager before generating a warning.


Include the % availability of a process in processes dashboard.


Process Availability alarms have Host as N/A.


Add the ability to monitor if a drive is offline and add a rule to alert on the drive is offline.



Add the ability to select existing hosts, monitored by other agents.


Network Interface metrics aggregator should gracefully handle scenarios raised due to unexpected network interface format.


Add the ability to monitor the space taken within a directory and the number of files in a directory.


UnixAgent needs to include TCPConnection metrics.


WindowsAgent needs to include the TCP* metrics that were available in the Legacy OSCart Windows_System agent.


Collect AIX® virtual (only) memory size and free memory including virtual.


Different cpu usage between Top CPU Consumers table and "topas" output on command line.


Add the ability to match Windows® Services using wild cards or regular expressions.


The readable and writable property does not update.


HostAgents should not report 0 processes when "collect process Metrics" is set to false.


Provide the ability to black out some or all of the HostServices associated with a specific Host.


Network metrics may be unavailable when monitoring Solaris® LDOMs.


UnixAgent generates the IOException: error=12, Not enough space and no data is collected.

Workaround: This is a basic attribute of Java® processes that use a large amount of memory on Solaris®. The workarounds are either to reduce the amount of memory used by FglAM (perhaps by moving agents to other FglAM instances) or by increasing the swap space available to the Solaris® system. The root problem is described in the following Oracle® report: JDK-5049299 : (process) Use posix_spawn, not fork, on S10 to avoid swap exhaustion. Please note that the fix for this issue provided in this report is only for Solaris 10 and later). This is generally only an issue for agents monitoring the local system, but can also occur when agents run on the system in question, but are monitoring a remote system. They may still need to execute commands on the host system.



Determine the potential max number of IC agents that Foglight Agent Manager can handle connecting to various hosts using WMINativeConnectionImpl connection due to Jacob library bottleneck.


Do not report physical disks as logical disks. If possible, do not report physical disks from which there are no mounted logical disks.


The Linux® data collector incorrectly identifies HP Smart Array physical disk as a logical disk.


Research if HP-UX agent might submit incorrect value for run queue length: includes active processes not just queued.


The Linux® agent submits incorrect value for run queue length; it includes active processes and not all blocked processes.


When parsing df output, make sure to account for the amount of space reserved in the filesystem.


Replace or augment the Event Log rule with a multi-severity rule.


Add support for Windows® Processor Groups.


When a UnixAgent monitors an AIX® system remotely, the remote monitor running quest_perfstat.bin fails with a timeout, and the following message is logged:

... Could not process metric query command: . Error: null


Allow *nix users to employ PowerBroker for system security/permissions.


Display credential failure alarms on Host-based dashboards.


LinuxCollector on local host: Could not process metric query command: ... Error: null.


Support multiple IP addresses per interface.


Network(receiveRate, sendRate, transferRate, utilization) can not be collected successfully while use non-native collector for AIX®, HP-UX agents.


The WindowsAgent does not remove invalid characters in log data before transmitting it.


The HP® RAID driver prevents collection of physical disk metrics on Linux®.


While monitoring AIX® or HP-UX with the native collector, changing the user name of the credential used for monitoring generates an error related to the quest_perfstat.bin file.

Workaround: Before making changes to the credential, stop data collection on any AIX or HP-UX agent that are currently using those credentials. Failing to stop data collection causes the collector to generate an error indicating that it cannot execute a binary in the remote host's tmp directory. To enable the agent to resume data collection, delete the offending binary from the remote host machine.


Add the ability to show more system information about connected hosts.


Collect new metric for Total Paging Space in Bytes.


Create new rule for File System Space Available-replacement for File System Capacity.


Mounted ISOs not reliably detected as read only.


The Host Monitor's Logical Disk drilldown could include a single chart that displays activity for all the mount points (for easy comparison and identification of busiest disk).


UnixAgent on Solaris® reporting as one of its IPs.


Selecting a severity level on a tile in the Infrastructure Environment dashboard filters the list of hosts to only that severity. If a host's severity level changes, the host remains in the list even if you refresh the page.

Workaround: If you leave the Infrastructure Environment dashboard and return, the filters are updated.


The user installing or upgrading a cartridge will sometimes get an error when accessing views installed with the cartridge. This only happens if users go from the Cartridge Inventory dashboard directly to a Dashboard of the newly installed or updated cartridge (for example, the Infrastructure Environment dashboard does not render on first access after an upgrade).

Workaround: Refreshing the browser can often correct this problem. If this doesn't solve the problem, logging out and logging back in will clear the issue.


Output from interactive shell during an SSH connection may cause errors when parsing command execution results.


Add support for Veritas® and other disk volume managers on Solaris® and HP-UX: disk devices exist in multiple /dev subdirectories.


Display physical disk metrics along with logical disk metrics.


Add more ASPs for some parts to the Host collectors.


Add log analyzer ability to logFilter agent.


All Foglight for Infrastructure agents use the collection interval to calculate rate metrics. This is incorrect because a stop/start triggers a recollection before the interval expires.


HP-UX - DiskIO values should be gathered from SAN.


The UnixAgent currently supports only a single fiber-channel controller.


Win O/S agents - ability to monitor Open Files Per Process or User.


Add support for monitoring Veritas® clusters.


Monitor the mount state of filesystems via the infrastructure cartridge.


Add the Solaris® physical disk host model metrics which are not currently available.


Add support for monitoring Microsoft® clusters.


Monitor the NIC from the local zone in Solaris® environment.

Foglight Log Monitor

Defect ID

Known Issue


IllegalArgumentException observed when configure DellFileLogMonitor and DellWindowsEventLogMonitor to monitor log file.


Customer wants to get an Alarm when the Log File does not exist or "path is unavailable".


Log Monitor does not support the AIX® and Solaris® (SPARC®) platform with Foglight for Infrastructure 5.8.1.

Workaround: The Log Monitor executables, in a Foglight Agent Manager (FglAM) install, are stored in the <fglam_dir>/client/<client_version>/bin directory based on their corresponding platform and architecture.

For example:

ls -R









The folder name is based on the OS name and architecture.

Log Monitor uses the platform and architecture values obtained from the SSH connection to the remote host to determine which folder should be used for obtaining the log monitor executable. If the folder is not present, then Foglight Log Monitor interprets that as the OS/architecture combination being not supported.

Therefore if the solaris-sparc64 folder, with the Log Monitor executable in it, is copied and renamed to "solaris-sparc", then that Log Monitor executable would be used for the remote host whose OS name is "solaris" and architecture is "sparc", which also supports 64-bit executables.

The same goes for the AIX powerpc systems, whose architecture is determined as "powerpc" instead of "powerpc64" even though the architecture supports 64-bit. In this case the aix-powerpc64 folder, with the Log Monitor executable in it, should be copied and renamed to "aix-powerpc".

One thing to note, is that if the remote system indeed only supports 32-bit and NOT 64-bit, and the workaround is used, the Log Monitor executable will be found in the new folders but the execution of the Log Monitor executable on the remote machine will have issues because of the 64-bit executable running on a machine for which it is not supported. 

FAM-6374 and COM-1479 have been filed to address this issue going forward.


For one DellFileLogMonitorAgent, a single set of record patterns is used for all of the host name/directory/file name pattern combinations specified.


LogMonitor monitor logs in a Windows® cluster.


The Log Monitor page does not auto-refresh on Foglight Management Server version 5.6.5 to 5.6.10.
Workaround: Upgrade the Management Server to version 5.6.11 or later.


Design and implement LogMonitor rules.

Third Party Known Issues

The following is a list of third party issues known to exist at the time of this release.

Windows-Related Issues

Defect ID

Known Issue


Collecting Logical Disk metrics from Windows Vista®, Windows Server® 2008, and Windows Server 2008 R2 may be affected by a Microsoft® defect.
Workaround: A hotfix is available on Microsoft's Web site, at


In order for the WindowsAgent to have access to query WMI to collect OS and database metrics, the agent must have permission to access both DCOM and WMI.
On Windows Server® 2003, only users in the Local Administrators group on the monitored host have the required permissions.


Some Windows® processes report very large memory for virtual bytes performance counters (these are products marked with the large address space awareness flag, including Chkdsk.exe and Lsass.exe). The value is reported as such by Microsoft Windows on some 64-bit systems. This is a known 3rd-party issue; the values reported are as expected.


Some base values are not updated when using the Win32_PerfRawData_PerfDisk_LogicalDisk WMI class to calculate performance data in Windows Vista® or in Windows Server® 2008, because this class does not contain the PercentDiskTime_Base metric.

Workaround: A hotfix is available on Microsoft® Web site, at

IBM-Related Issues

Defect ID

Known Issue


Foglight for Infrastructure native AIX collector running on AIX® 6.1 hosts without "6100-07-04 Service Pack 04" may incorrectly report network metrics and utilization being collected. This issue has been acknowledged by IBM®: IV11918: PERFSTAT EXTENSION RETURNS STALE NETWORK/INTERFACE METRICS. APPLIES TO AIX 6100-07.

Workaround: A hotfix, IV11918, is available in various service packs and technology level packs. More information about the fix is available here:


Upgrade and Compatibility

The latest version of Foglight for Infrastructure is

Foglight for Infrastructure requires Foglight Management Server 5.7.0 or later. Foglight Agent Manager 5.8.1 or later must be installed on all the hosts that you want to use for local or remote monitoring.

Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server before you install Foglight for Infrastructure.


To upgrade Foglight for Infrastructure to the latest version:


Note: Some content in Foglight for Infrastructure supersedes that of the Cartridge for Operating Systems. However, no upgrade path is provided for replacing an existing Cartridge for Operating System with Foglight for Infrastructure. 


The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version


Foglight Management Server

5.7.0 or later

All Platforms supported by this version of the Foglight Management Server

Foglight Agent Manager

Note: All monitoring agents available in this version of Foglight for Infrastructure support the Agent Manager HA failover mode. For more information about this mode, see the Agent Manager Guide.

5.8.1 or later

All Platforms supported by this version of the Foglight Agent Manager


End of Support Announcement for the Cartridge for Operating Systems (Revised - April 2015)

The Cartridge for Operating Systems entered Limited Support as of October 2012. General support for this cartridge has now ended. This cartridge was not distributed with the 5.7.1 release of Foglight.

Due to architectural limitations of the Cartridge for Operating Systems agents, certain agents should no longer be used. In particular, the Cartridge for Operating Systems' SNMP Agent has specific security vulnerabilities. Customers using older (unpatched) operating systems should discontinue use of the SNMP Agent immediately. A new SNMP agent is included with this release of Foglight. This agent is licensed separately. Please see the SNMP cartridge release notes for details.

The Operating System agents, as well as the LogFilter, WebMonitor, and NetMonitor utility agents, have equivalent Foglight for Infrastructure agents, which should now be used. We have been working to close functional gaps between the old and new agents. Please contact your Sales or Support representative if you have specific concerns about using these agents.

We are aware of specific feature differences in the Foglight for Infrastructure agents that do not fully replace the FileSystem and AppMonitor agents. At this time there are no known incompatibilities or vulnerabilities in these two agents. We are extending the Limited Support lifetime of these two specific Cartridge for Operating Systems agents until June 2015, for customers using those agents in a pre-existing installation. Support cannot be provided for new deployments of these agents.

We are grateful for the feedback we have received from customers who require functionality provided by the Cartridge for Operating Systems. Those customers who have open support cases for specific compatibility concerns should contact their Support representative for the current status of those requests.


System Requirements

Foglight for Infrastructure must be installed on a running Foglight Management Server 5.7.0 (or later). Foglight Agent Manager 5.8.1 (or later) must be installed on all the hosts that you want to use for local or remote monitoring. To learn about the system requirements for these components, refer to the Foglight System Requirements and Platform Support Guide.

Supported Platforms

Foglight for Infrastructure is supported on the same platforms as Foglight Agent Manager 5.8.1.


Operating System



CentOS™ Linux® 5.x


HP-UX 11i v3 Itanium™



Microsoft® Windows®

Windows Vista® (SP1 or above)

7 (Professional or above)

8 (Pro, Enterprise)


Note: For WinRM connections on Windows Vista, Service Pack 1 (SP1) or later must be installed.

Windows Server® 2008 IA-32
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2012 R2 Core
Novell® SUSE® Linux® Enterprise Server




Oracle® Linux® 4.x




Oracle Solaris® 10 (including Zones)

Note: See Dell Support Policy on Virtualization on our support portal for important information on using Foglight in virtual environments.

11 (including Zones)

Note: See Dell Support Policy on Virtualization on our support portal for important information on using Foglight in virtual environments.

Red Hat® Enterprise Linux®

AP/Server 5.x



Ubuntu® Linux® 12.04.x LTS

14.04.x LTS



The following agents are available with this cartridge:

The DellUnixAgent can also be used to monitor Solaris® (in addition to Linux)



This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase or Foglight documentation:


Product Licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them.

Foglight for Infrastructure is covered by the base Foglight license.

To activate a trial or a purchased commercial license:

  1. On the navigation panel, under Dashboards, click Administration > Setup & Support > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.


Getting Started with Foglight for Infrastructure

Contents of the Release Package

The Foglight for Infrastructure release package contains the following:

  1. Foglight for Infrastructure files:
  2. Product Documentation, including:

Installation Instructions

Foglight for Infrastructure is distributed as a .car file: Use the Administration > Cartridges > Cartridge Inventory dashboard to install the cartridge. For full installation instructions, refer to the topic "Installing Foglight Cartridges" in the Foglight Administration and Configuration Help.

Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server before you install Foglight for Infrastructure.



Installing this file:

Adds these cartridges to Cartridge Inventory:

Foglight for Infrastructure





Caution: If Foglight for Infrastructure is already installed on the Management Server, there is no need to re-install it. Check Cartridge Inventory to see if this file is already installed. For complete information about Foglight for Infrastructure, see Foglight for Infrastructure User and Reference Guide.


Foglight Log Monitor only. On the Log Monitor dashboard, create Dell File Log Monitor and Dell Windows Event Log Monitor agent instances using the available wizards. For instructions, see the Foglight for Infrastructure User and Reference Guide.

Additional Resources

Additional information is available from the following:


This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The cartridge is enabled for Global Operations, but not localized to any particular locale.


About Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit

Contacting Dell

For sales or other inquiries, visit or call 1-949-754-8000.

Technical Support Resources

Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

The site enables you to:


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