Dell Foglight™ for Infrastructure 5.8.5

Developed for Foglight Management Server 5.7.0

Release Notes Revision 1

May 2015

Revision 1:

Foglight for Infrastructure Release Notes 5.8.5 Revision 1 is a re-release of the Foglight for Infrastructure Release Notes 5.8.5 with the following changes:


Contents

Welcome to Foglight for Infrastructure

New in this Release

Foglight Log Monitor

Resolved Issues and Enhancements

Known Issues

Third Party Known Issues

Upgrade and Compatibility

End of Support Announcement for the Cartridge for Operating Systems (Revised - April 2015)

System Requirements

Troubleshooting

Product Licensing

Getting Started with Foglight for Infrastructure

Global Operations

About Dell

 


Welcome to Foglight for Infrastructure

Foglight for Infrastructure provides the ability to monitor an infrastructure environment and to analyze performance issues affecting various host systems. It provides system agents for local and remote monitoring of Windows and UNIX (including Linux) hosts. The cartridge can be used - by itself - to monitor physical hosts, or - in combination with other agents - to monitor virtual hosts. The cartridge provides a service-based dashboard for easy monitoring and for quick access to relevant frequently-asked questions.  

These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.8.5 release of Foglight for Infrastructure. Review all sections before starting the installation.

For complete product information, refer to the Foglight for Infrastructure 5.8.1 User and Reference Guide.

 


New in this Release

The features of the Foglight for Infrastructure 5.8.5 have not changed since the recent release of Foglight for Infrastructure 5.8.1. This release of Foglight for Infrastructure includes fixes and enhancements.

 

The Foglight Log Monitor Infrastructure utility contains fixes and the following new feature:

Features in Development

This release includes the following feature that is still in development. It is currently not documented in the Foglight for Infrastructure User and Reference Guide. This feature will be documented in a future release.

 


Foglight Log Monitor

Foglight Log Monitor is an Infrastructure utility shipped with Foglight for Infrastructure which monitors log files and identifies activities that can potentially lead to performance issues.

Note: For more information about Foglight Log Monitor, see the Foglight for Infrastructure User and Reference Guide.

 


Resolved Issues and Enhancements

The following is a list of issues addressed and enhancements implemented in this release. 

Defect ID

Resolved Issue

IC-2583 MSClusterResource and MSClusterResourceGroup topology objects not submitted for clusters using IC Agent.
IC-2575 Decouple dependency on IntelliProfile into a separate companion cartridge.
IC-2567 Improve reporting of duplicate windows event log filters.
IC-2564 Additional Actions Button is not required.
IC-2553 Dynamically adjust staggered start parameters for each host per collection cycle.
IC-2548 NPE raised while collecting zone metrics.
IC-2544 Fix NullPointerException that occurs when a remote Unix operating system cannot be determined.
IC-2538 Reset nodes used for storing id maps and sets per collection cycle.
IC-2515 Unable to release connections because hostname is not normalized.
IC-2505 Support 'Collect additional metrics for VMWare' ASP for Windows hosts.
IC-2501 Remove unnecessary action for collecting OS metrics.
IC-2486 Allow collector to fallback to manual collection mode if sudo execution of 'hbacmd' utility fails.
IC-2480 Allow connections to be rate limited using FglAM's connection rate limiting capability instead of IC's own implementation.
IC-2457 AIX collector does not filter out unmounted logical disk properly.
IC-2446 Disk name collection bails out upon encountering a removable device that ceases to exist on the monitored host.
IC-2385 MultiHostProcessMonitorAgent stop with AgentStateChangeException and TimeoutException observed in agent log.
IC-2083 Noisy ERRORs observed in agent log when configure agent to monitor rd-aixlp07 by command line collector AND no logical disk collected.
IC-1571 The Disk used value should take into account the reserved space.

Foglight Log Monitor

Defect ID

Resolved Issue

IC-2466 DellFileLogMonitorAgent should log a message when the record content has been truncated because it was too large.
IC-2201 Improve LogMonitor agents to use parallel execution for monitoring various hosts.
IC-1388 LogMonitor: Allow a replace expression to be specified for every match expression.

 


Known Issues

The following is a list of issues known to exist at the time of this release.

Defect ID

Known Issue

IC-2644 DellUnixAgent logs 'No begin line' when configured to monitor Solaris on Foglight Agent Manager 5.8.1.
Workaround: Upgrade Foglight Agent Manager to version 5.8.5.
IC-2589 The SNMP Hosts discovery button is not hidden if the server is a federation server.
IC-2370 On the Infrastructure Environment dashboard, Uptime always displays "Not Available" for Solaris zones.
IC-2193 Host name validation should also be attempted from the Agent Manager before generating a warning.
IC-2186 Page In/Out Rate rules: Prevent the rule from firing Fatal on 0.00.
IC-2167 Include the % availability of a process in processes dashboard.
IC-2166 Process Availability alarms have Host as N/A.
IC-2139 Add the ability to monitor if a drive is offline and add a rule to alert on the drive is offline.
IC-2138 Add the ability to select existing hosts, monitored by other agents.
IC-2134 Network Interface metrics aggregator should gracefully handle scenarios raised due to unexpected network interface format.
IC-2133 Add the ability to monitor the space taken within a directory and the number of files in a directory.
IC-2112 Important: On Agent Manager restart, should the DellUnixAgent request credentials that are not available within the local credential cache, the startup may be delayed by up to ten minutes. To prevent this delay, ensure that the credentials required for the agent(s) are available and cached prior to restarting the Agent Manager.
IC-2076 Page Out Rate rule: Uncheck the condition in the Behaviour tab.
IC-2062 Investigate whether MAC Address of network interfaces is being collected and submitted successfully.
IC-2061 Collect AIX virtual (only) memory size and free memory including virtual.
IC-2058 Different cpu usage between Top CPU Consumers table and "topas" output on command line.

IC-2026

On AIX systems with uncapped / shared LPARs, it is possible for the LPAR being monitored to borrow CPUs from other, idle, LPARs when necessary. This means that the set of active CPUs reported by the command line utilities on AIX can change from second to second.

The command line data collector can only report on CPUs that are active when the collection occurred (which is one of the reasons that we recommend the native collector). This means that the per-CPU metrics will have gaps and the LPAR borrows and returns CPUs from the pool.

IC-1991

Add the ability to match Windows Services using wild cards or regular expressions.

IC-1916

The readable and writable property does not update.

IC-1870

Add the ability to exclude certain filesystems on Unix hostcollector.

IC-1767

HostAgents should not report 0 processes when "collect process Metrics" is set to false.

IC-1711

Review the HostModel extensions added for ActiveDirectory and Exchange monitoring, and identify metrics that can be collected by the HostAgents.

IC-1707

The disk metrics collector should be able to parse df command's output containing the "optional" block size units character.

IC-1685

Provide the ability to black out some or all of the HostServices associated with a specific Host.

IC-1684

Network metrics may be unavailable when monitoring Solaris LDOMs.

IC-1519

Network utilization cannot be collected successfully from a Solaris system.
Workaround: The Oracle patch from for issue 6512004 ("ixgb didn't export link status via kstat link_up counter") is required. For Solaris SPARC, use patch 128324-02 or later. For Solaris x64_64, use 128325-02 or later.

IC-1572

UnixAgent generates the IOException: error=12, Not enough space and no data is collected.

Workaround: This is a basic attribute of Java processes that use a large amount of memory on Solaris. The workarounds are either to reduce the amount of memory used by FglAM (perhaps by moving agents to other FglAM instances) or by increasing the swap space available to the Solaris system. The root problem is described in the following Oracle report: JDK-5049299 : (process) Use posix_spawn, not fork, on S10 to avoid swap exhaustion. Please note that the fix for this issue provided in this report is only for Solaris 10 and later). This is generally only an issue for agents monitoring the local system, but can also occur when agents run on the system in question, but are monitoring a remote system. They may still need to execute commands on the host system.

IC-1526

Determine the potential max number of IC agents that Foglight Agent Manager can handle connecting to various hosts using WMINativeConnectionImpl connection due to Jacob library bottleneck.

IC-1525

Do not report physical disks as logical disks. If possible, do not report physical disks from which there are no mounted logical disks.

IC-1490

Windows event throttling functionality can be confusing, since the messages are not received in any particular order.

IC-1478

The Linux data collector incorrectly identifies HP Smart Array physical disk as a logical disk.

IC-1440

Research if HP-UX agent might submit incorrect value for run queue length: includes active processes not just queued.

IC-1439

The Linux agent submits incorrect value for run queue length; it includes active processes and not all blocked processes.

IC-1304

When parsing df output, make sure to account for the amount of space reserved in the filesystem.

IC-1253

Replace or augment the Event Log rule with a multi-severity rule.

IC-1194

Add support for Windows Processor Groups.

IC-1182

Create rule to alert on low availablePagingSpace.

IC-1163

When a UnixAgent monitors an AIX system remotely, the remote monitor running quest_perfstat.bin fails with a timeout, and the following message is logged:

... Could not process metric query command: . Error: null

IC-1153

While installing the Foglight Agent Manager on a Windows machine and configuring a UnixAgent to monitor a Solaris 10 64-bit environment, a NullPointerException occurs, and data gaps are identified.

IC-1143

The AIX Agent reports different values for diskTransferRate when collection interval is changed.

IC-1141

Allow *nix users to employ PowerBroker for system security/permissions.

IC-1122

The following WARN occurs while installing fglam on Solaris Host and creating an agent to monitor Windows Vista:

QueryFailedException: The query 'SELECT * FROM Win32_PerfRawData_PerfOS_System' has failed

IC-1109

Display credential failure alarms on Host-based dashboards.

IC-1106

When a UnixAgent monitors a Solaris environment and runs without root access, and fails to collect a metric that requires root access, an alarming IOException for UUDecoder is logged.

IC-1103

LinuxCollector on local host: Could not process metric query command: ... Error: null.

IC-1102

Support multiple IP addresses per interface.

IC-1093

The WindowsAgent does not remove invalid characters in log data before transmitting it.

IC-1087

The HP RAID driver prevents collection of physical disk metrics on Linux.

IC-1049

While monitoring AIX or HP-UX with the native collector, changing the user name of the credential used for monitoring generates an error related to the quest_perfstat.bin file.

Workaround: Before making changes to the credential, stop data collection on any AIX or HP-UX agent that are currently using those credentials. Failing to stop data collection causes the collector to generate an error indicating that it cannot execute a binary in the remote host's tmp directory. To enable the agent to resume data collection, delete the offending binary from the remote host machine.

IC-967

Add the ability to show more system information about connected hosts.

IC-949

Collect new metric for Total Paging Space in Bytes.

IC-918

Create new rule for File System Space Available-replacement for File System Capacity.

IC-904

Mounted ISOs not reliably detected as read only.

IC-890

The Host Monitor's Logical Disk drilldown could include a single chart that displays activity for all the mount points (for easy comparison and identification of busiest disk).

IC-856

Unix Agent on Solaris reporting 127.0.0.1 as one of its IPs.

IC-851

Selecting a severity level on a tile in the Infrastructure Environment dashboard filters the list of hosts to only that severity. If a host's severity level changes, the host remains in the list even if you refresh the page.

Workaround: If you leave the Infrastructure Environment dashboard and return, the filters are updated.

IC-811

The user installing or upgrading a cartridge will sometimes get an error when accessing views installed with the cartridge. This only happens if users go from the Cartridge Inventory dashboard directly to a Dashboard of the newly installed or updated cartridge (for example, the Infrastructure Environment dashboard does not render on first access after an upgrade).

Workaround: Refreshing the browser can often correct this problem. If this doesn't solve the problem, logging out and logging back in will clear the issue.

IC-747

Output from interactive shell during an SSH connection may cause errors when parsing command execution results.

IC-720

Add support for Veritas and other disk volume managers on Solaris and HP-UX: disk devices exist in multiple /dev subdirectories.

IC-618

Add more ASPs for some parts to the Host collectors.

IC-612

Add log analyzer ability to logFilter agent.

IC-561

All Foglight for Infrastructure agents use the collection interval to calculate rate metrics. This is incorrect because a stop/start triggers a recollection before the interval expires.

IC-440

HP-UX - DiskIO values should be gathered from SAN.

IC-396

The UnixAgent currently supports only a single fiber-channel controller.

IC-341

Win O/S agents - ability to monitor Open Files Per Process or User.

IC-287

Add support for monitoring Veritas clusters.

IC-240

Monitor the mount state of filesystems via the infrastructure cartridge.

IC-178

Add the Solaris physical disk host model metrics which are not currently available.

IC-123

Add support for monitoring Microsoft clusters.

IC-34

Monitor the NIC from the local zone in Solaris environment.

Foglight Log Monitor

Defect ID

Known Issue

IC-2539 Customer wants to get an Alarm when the Log File does not exist or "path is unavailable".
IC-2529 Log Monitor does not support the AIX/Solaris (sparc) platform with Foglight for Infrastructure 5.8.1.
Workaround: The Log Monitor executables, in a Foglight Agent Manager install, are stored in the <fglam_dir>/client/<client_version>/bin directory based on their corresponding platform and architecture.
For example:

ls -R
...

./aix-powerpc64:
logmonitor*

./hpux-ia64:
logmonitor*

./linux-ia32:
logmonitor*

./linux-x86_64:
logmonitor*

./solaris-sparc64:
logmonitor*

./solaris-x86_64:
logmonitor*

./windows-ia32:
logmonitor.exe*

./windows-x86_64:
logmonitor.exe*

The folder name is based on the OS name and architecture.

Log Monitor uses the platform and architecture values obtained from the SSH connection to the remote host to determine which folder should be used for obtaining the log monitor executable. If the folder is not present, then Foglight Log Monitor interprets that as the OS/architecture combination being not supported.

Therefore if the solaris-sparc64 folder, with the Log Monitor executable in it, is copied and renamed to "solaris-sparc", then that Log Monitor executable would be used for the remote host whose OS name is "solaris" and architecture is "sparc", which also supports 64-bit executables.

The same goes for the AIX powerpc systems, whose architecture is determined as "powerpc" instead of "powerpc64" even though the architecture supports 64-bit. In this case the aix-powerpc64 folder, with the Log Monitor executable in it, should be copied and renamed to "aix-powerpc".

One thing to note, is that if the remote system indeed only supports 32-bit and NOT 64-bit, and the workaround is used, the Log Monitor executable will be found in the new folders but the execution of the Log Monitor executable on the remote machine will have issues because of the 64-bit executable running on a machine for which it is not supported. 

FAM-6374 and COM-1479 have been filed to address this issue going forward.

IC-2406 For one DellFileLogMonitorAgent, a single set of record patterns is used for all of the host name/directory/file name pattern combinations specified.

IC-2287

Log Monitor monitor logs in a windows cluster.

IC-2010

Event filtering cannot be configured to include a specific record.

IC-1901

The Log Monitor page does not auto-refresh on Foglight Management Server version 5.6.5 to 5.6.10.
Workaround: Upgrade the Management Server to version 5.6.11 or later.

Third Party Known Issues

The following is a list of third party issues known to exist at the time of this release.

Windows-Related Issues

Defect ID

Known Issue

FDOC-4057

Collecting Logical Disk metrics from Windows Vista, Windows Server 2008, and Windows Server 2008 R2 may be affected by a Microsoft defect.

Workaround: A hotfix is available on Microsoft's Web site, at http://support.microsoft.com/kb/961435/en-us.

FDOC-2771

In order for the WindowsAgent to have access to query WMI to collect OS and database metrics, the agent must have permission to access both DCOM and WMI.

On Windows Server 2003, only users in the Local Administrators group on the monitored host have the required permissions.

IC-594

Some base values are not updated when using the Win32_PerfRawData_PerfDisk_LogicalDisk WMI class to calculate performance data in Windows Vista or in Windows Server 2008, because this class does not contain the PercentDiskTime_Base metric.

Workaround: A hotfix is available on Microsoft's Web site, at http://support.microsoft.com/kb/961435/en-us.

IBM-Related Issues

Defect ID

Known Issue

FDOC-6474

Foglight for Infrastructure native AIX collector running on AIX 6.1 hosts without "6100-07-04 Service Pack 04" may incorrectly report network metrics and utilization being collected. This issue has been acknowledged by IBM: IV11918: PERFSTAT EXTENSION RETURNS STALE NETWORK/INTERFACE METRICS. APPLIES TO AIX 6100-07.

Workaround: A hotfix, IV11918, is available in various service packs and technology level packs. More information about the fix is available here: http://www-01.ibm.com/support/docview.wss?uid=isg1fixinfo134504.

 


Upgrade and Compatibility

The latest version of Foglight for Infrastructure is 5.8.5.


Foglight for Infrastructure 5.8.5 requires Foglight Management Server 5.7.0 or later. Foglight Agent Manager 5.8.5 or later must be installed on all the hosts that you want to use for local or remote monitoring.

Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server prior to installing Foglight for Infrastructure.

 

To upgrade Foglight for Infrastructure to the latest version:

 

Note: Some content in Foglight for Infrastructure supersedes that of the Cartridge for Operating Systems. However, no upgrade path is provided for replacing an existing Cartridge for Operating System with Foglight for Infrastructure. 

 


End of Support Announcement for the Cartridge for Operating Systems (Revised - April 2015)

The Cartridge for Operating Systems entered Limited Support as of October 2012. General support for this cartridge has now ended. This cartridge was not distributed with the 5.7.1 release of Foglight.

Due to architectural limitations of the Cartridge for Operating Systems agents, certain agents should no longer be used. In particular, the Cartridge for Operating Systems' SNMP Agent has specific security vulnerabilities. Customers using older (unpatched) operating systems should discontinue use of the SNMP Agent immediately. A new SNMP agent is included with this release of Foglight. This agent is licensed separately. Please see the SNMP cartridge release notes for details.

The Operating System agents, as well as the LogFilter, WebMonitor, and NetMonitor utility agents, have equivalent Foglight for Infrastructure agents, which should now be used. We have been working to close functional gaps between the old and new agents. Please contact your Sales or Support representative if you have specific concerns about using these agents.

We are aware of specific feature differences in the Foglight for Infrastructure agents that do not fully replace the FileSystem and AppMonitor agents. At this time there are no known incompatibilities or vulnerabilities in these two agents. We are extending the Limited Support lifetime of these two specific Cartridge for Operating Systems agents until June 2015, for customers using those agents in a pre-existing installation. Support cannot be provided for new deployments of these agents.

We are grateful for the feedback we have received from customers who require functionality provided by the Cartridge for Operating Systems. Those customers who have open support cases for specific compatibility concerns should contact their Support representative for the current status of those requests.

   


System Requirements

Foglight for Infrastructure must be installed on a running Foglight Management Server 5.7.0 or later. Foglight Agent Manager 5.8.5 must be installed on all the hosts that you want to use for local or remote monitoring. To learn about the system requirements for these components, refer to the Foglight System Requirements and Platform Support Guide.

Supported Platforms

Foglight for Infrastructure 5.8.5 is supported on the same platforms as Foglight Agent Manager 5.8.5.

 

Operating System

Version

Architecture

CentOS Linux 5.x
6.x

7.x

IA-32
x86_64
HP-UX 11i v3 Itanium
IBM AIX

6.1

7.1

POWER
Microsoft Windows

Vista (SP1 or above)

7 (Professional or above)

8 (Pro, Enterprise)

8.1

Note: For WinRM connections on Windows Vista, Service Pack 1 (SP1) or later must be installed.

IA-32
x86_64
Server 2008 IA-32
x86_64
Server 2008 R2
Server 2012
Server 2012 R2
x86_64
Novell SUSE Linux Enterprise Server

10

11

x86_64
Oracle Linux 4.x

5.x

6.x

IA-32
x86_64
Oracle Solaris 10 (including Zones)

Note: See Dell Support Policy on Virtualization on our support portal for important information on using Foglight in virtual environments.

x86_64
SPARC
11 (including Zones)

Note: See Dell Support Policy on Virtualization on our support portal for important information on using Foglight in virtual environments.

x86_64
SPARC
Red Hat Enterprise Linux

AP/Server 5.x

6.x

7.x

IA-32
x86_64
Ubuntu Linux 12.04.x LTS

14.04 LTS

x86_64

 

The following agents are available with this cartridge:

The DellUnixAgent can also be used to monitor Solaris (in addition to Linux)

 


Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase or Foglight documentation:

 


Product Licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them.

Foglight for Infrastructure is covered by the base Foglight license.

To activate a trial or a purchased commercial license:

  1. On the navigation panel, under Dashboards, click Administration > Setup & Support > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.

 


Getting Started with Foglight for Infrastructure

Contents of the Release Package

The Foglight for Infrastructure release package contains the following:

  1. Foglight for Infrastructure 5.8.5 files:
  2. Product Documentation, including:

Installation Instructions

Foglight for Infrastructure is distributed as a .car file: Infrastructure-5_8_5.car. Use the Administration > Cartridges > Cartridge Inventory dashboard to install the cartridge. For full installation instructions, refer to the topic "Installing Foglight Cartridges" in the Foglight Administration and Configuration Help.

Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server prior to installing Foglight for Infrastructure.

 

Product: Installing this file: Adds these cartridges to Cartridge Inventory:
Foglight for Infrastructure Infrastructure-5_8_5.car HostAgents 5.8.5
Infrastructure 5.8.5
IntelliProfile 5.6.5.8
Caution: If Foglight for Infrastructure is already installed on the Management Server, there is no need to re-install it. Check Cartridge Inventory to see if this file is already installed. For complete information about Foglight for Infrastructure, see Managing Infrastructure User and Reference Guide.

 

Foglight Log Monitor only. On the Log Monitor dashboard, create Dell File Log Monitor and Dell Windows Event Log Monitor agent instances using the available wizards. For instructions, see the Foglight for Infrastructure User and Reference Guide.

Additional Resources

Additional information is available from the following:


Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The cartridge is enabled for Global Operations, but not localized to any particular locale.


About Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit www.software.dell.com.

Contacting Dell

Technical support:
Online support

Product questions and sales:
(800) 306-9329

Email:
info@software.dell.com

Technical Support Resources

Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to http://software.dell.com/support/.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

The site enables you to:

 


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ALL RIGHTS RESERVED.

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Foglight™ is protected by U.S. Patents # 7,979,245; 8,175,862; and 8,892,415. Additional Patents Pending.
Foglight™ for Virtualization, Enterprise Edition is protected by U.S. Patents # 7,979,245; 8,171,201; 8,175,862; 8,175,863; 8,332,571; 8,364,460; 8,892,415; and 8,935,701. Additional Patents Pending.
Foglight™ for VMware is protected by U.S. Patents # 8,175,863 and 8,364,460. Additional Patents Pending.
Foglight™ for Hyper-V is protected by U.S. Patents # 8,175,863 and 8,364,460. Additional Patents Pending.
Foglight™ for Resource Optimization is protected by U.S. Patents # 8,171,201 and 8,332,571.
Foglight™ for XenDesktop and XenApp includes patent pending technology. 

For more information, go to http://software.dell.com/legal/patents.aspx.

Trademarks

Dell, the Dell logo, Foglight, IntelliProfile, NetVault, PerformaSure, PowerEdge, and Tag and Follow are trademarks of Dell Inc. "Apache HTTP Server", Apache, "Apache Tomcat" and "Tomcat" are trademarks of the Apache Software Foundation. Google is a registered trademark of Google Inc. Chrome, Android, and Nexus are trademarks of Google Inc. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, SharePoint, SQL Server, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerVM and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Sun, Oracle, Java, Oracle Solaris, and WebLogic are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to Hewlett-Packard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. "Eclipse", "Eclipse Foundation Member", "EclipseCon", "Eclipse Summit", "Built on Eclipse", "Eclipse Ready" "Eclipse Incubation", and “Eclipse Proposals" are trademarks of Eclipse Foundation, Inc. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. YAST is a registered trademark of SUSE LLC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. AlertSite and DéjàClick are either trademarks or registered trademarks of Boca Internet Technologies, Inc. Samsung, Galaxy S, and Galaxy Note are registered trademarks of Samsung Electronics America, Inc. and/or its related entities. MOTOROLA is a registered trademarks of Motorola Trademark Holdings, LLC. The Trademark BlackBerry Bold is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. Dell is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited. Ixia and the Ixia four-petal logo are registered trademarks or trademarks of Ixia. Opera, Opera Mini, and the O logo are trademarks of Opera Software ASA. Tevron, the Tevron logo, and CitraTest are registered trademarks of Tevron, LLC. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others.